eBook Quality Assurance is a very important part of every eBook creation process. This page will give you instructions on how to install the programs you’ll need, review your files, and send us any revisions you encounter.
Once you are finished downloading the eBook files to your computer, it is time to look them over. We encourage you to load the files onto eBook devices like the Kindle, Nook, and iPad (in iBooks) if you have those available, but you can also use some specific computer programs for this reviewing process if necessary.
Because the MOBI and ePUB files are different formats, we will discuss them individually in the sections below.
Please note that fixed layout eBooks (whether children’s or other types) can only be viewed in specific applications. Trying to load a fixed layout title in other devices or applications will not show you the proper formatting your readers will see when they buy the eBook. Here are the devices/apps you should use for each retailer:
For information on how to load files into these reading systems, please follow the instructions below.
The .MOBI file is the format used on Amazon’s Kindle platform. The best option for viewing a Kindle eBook is loading it onto a Kindle device. To upload the file to your Kindle device, please use Amazon’s Kindle Personal Documents Service.
If you do not have a Kindle device, you can use your computer to review your Kindle file. While Amazon does have Kindle applications for the PC and Mac, the best program to view your Kindle file is Kindle Previewer. This application is provided by Amazon expressly for the purpose of reviewing Kindle eBooks, and it does a good job of emulating how the file will look on all of the Kindle devices and apps. To install this tool on your PC or Mac computer:
KDP Previewer: Please note that the Preview option on Amazon’s KDP platform does not do as good a job of showing you what your eBook actually looks like as Kindle Previewer does.
Kindle for iPad App: The Kindle for iPad application does allow loading files for testing, but you have to load the file in a very specific way.
Please note that the Kindle for iPad app has many limitations and bugs that are not fixable in the Kindle file. Kindle Previewer and the Kindle devices are the primary locations you should test your Kindle file. If something looks different in the iPad app it is almost guaranteed to be a limitation of the app, not the eBook.
Also, please note that the .azk file is only for testing purposes. You should always deliver the .mobi file we create to Amazon. It will be converted in their system to work in the iPad app.
If you see anything that needs to be changed in your file, please see the section below for information on reporting revisions to us.
ePub is the industry standard eBook format, so it can be viewed on a variety of devices and in many software applications. Those devices and applications typically use one of two display engines to show you the content of the ePub file: Adobe or Webkit. The Adobe display engine has not been updated to take advantage of all of the new features available in ePub files today, so there will be some things that may look less appealing in Adobe-based devices and applications than in a Webkit-based device or app.
For reviewing your ePub file, we recommend you look at the file on actual devices. Whether that is a tablet or an eInk device, you will usually be able to more easily see what your readers will see when they purchase your eBook if you use a device.
If you have an Apple iPad/iPhone/iPod Touch, you can view your ePub file in a variety of software applications on the device. The most important app to review your file in is the iBooks software from Apple. If you do not have iBooks installed on your iPad you can download it for free from the iTunes App Store. Once iBooks is installed, you can add the ePub to your iTunes library choosing File > Add to Library, or drag the ePub file to the Books library in iTunes on your computer.
Most devices like the NOOK, Kobo, and Sony Reader allow you to “sideload” the ePub file directly to your device by connecting it to your computer and copying the file into a folder. For information on this process, please see the following help pages.
If you do not have a device, you can use one of a few programs on your computer to view the ePub file.
If you are running the latest version of OS X (Mavericks), the best program to use for reviewing your eBook is iBooks for Mac. This desktop version of iBooks comes pre-installed in OS X Mavericks, so there is no need to install it separately.
For other computers, the most up-to-date program, and the one we recommend you use for your previewing, is the Readium plugin for Chrome. You must have the Chrome browser installed in order to use Readium.
The most common program people use when looking at ePub files on a computer is Adobe Digital Editions (ADE). ADE does not have every good support for newer ePub features, so you may not see the same formatting in ADE as you do in better reading systems like Readium. To install the ADE software on your computer, visit the ADE website, then download and install the program. When the program opens you can choose to register it with an Adobe account, or you can leave it unregistered. To open your ePub file, you can either double click on the file (ADE installs as the default ePub reading program on your computer) or click on the Library dropdown and select Add item to Library.
On other devices (such as Android tablets), we recommend installing and using applications from Amazon, B&N and other retailers in your testing.
As you are looking over your files, you may find some things that you would like to have us change, or errors that were somehow introduced into the files during the conversion process. We are happy to make changes to your files at any time, even if you find something that is wrong after the file has been published.
Please provide us with the following information for each revision you submit:
Changes that our clients normally want to make to their eBooks usually fall into one of three categories:
If you have any questions about this or anything else, please do not hesitate to contact us.